Support Center

We're here to help you get the most out of Genius.ai. Find answers to common questions, troubleshoot issues, or get in touch with our support team.

Frequently Asked Questions

How does the no-drift memory work?

Genius.ai uses a patented memory architecture that maintains context across all conversations. Unlike traditional AI that loses context over time, Genius.ai preserves every detail, ensuring your conversations remain coherent and personalized.

Is my data private and secure?

Absolutely. All conversations are encrypted end-to-end and stored locally on your device. We never access, store, or train on your personal data. Your privacy is our top priority.

What devices are supported?

Currently, Genius.ai is available on iOS devices running iOS 15.0 or later. We're working on expanding to other platforms soon.

How does the self-learning feature work?

Our AI learns your communication style, preferences, and patterns over time. It adapts to how you work, making each conversation more personalized and efficient than the last.

Can I use Genius.ai offline?

Genius.ai requires an internet connection for initial setup and certain advanced features. However, many core functions work with minimal connectivity once initialized.

How do I report a bug or issue?

You can report issues directly through the app's settings menu, or contact us at samitaysir@gmail.com. We typically respond within 24-48 hours.

Contact Our Support Team

Can't find what you're looking for? Our support team is ready to assist you.

samitaysir@gmail.com

Response time: Typically within 24-48 hours